Terms of Service

1. Agreement

These Terms of Service ("Terms") form a binding agreement between ROVLEX INTERNATIONAL LTD (Company number 16314439, registered in England and Wales) ("ROVLEX", "we", "us") and the business entity or professional you represent ("Client", "you") when you access diroco.com, request services, or enter into an order for DIROCO deliverables.

By using the Service, submitting an enquiry, or signing an order confirmation, you confirm that you act in a business capacity, have authority to bind your organisation, and accept these Terms.

2. The Service — B2B only

DIROCO provides business-to-business analysis, content and workflow tools for licensed or authorised real estate agents and brokerages in supported markets (including Dubai, France and the United Kingdom). The Service includes:

- Investment case preparation and illustrative financial scenarios. - Compliance copy patterns embedded in case materials. - ALOIK buyer-facing case links distributed by the Client. - Related audit, campaign and deal-desk services as ordered.

The Service is not offered to property buyers, retail investors or consumers. We do not provide a marketplace, CRM, lead-generation database or property listing portal.

3. Illustrative analysis only — no advice

All output is illustrative analysis for conversation support only.

DIROCO does not provide investment advice, financial advice, tax advice, legal advice, or a recommendation to buy, sell, hold or finance any property or financial instrument. Figures tagged Fact or Estimate are provided to support agent-led conversations; they are not audited financial statements, valuations, or regulatory filings.

Past scenarios, sample cases and demo materials do not predict future performance. Market conditions, regulation and asset-specific facts change.

4. Agent obligations — you distribute, you verify

The Client retains sole responsibility for:

- Client relationship: all dealings with buyers, investors, landlords and tenants. - Licences and mandates: holding valid brokerage, Carte T, RERA or other registrations required in the relevant jurisdiction. - Verification: confirming permit numbers, mandate references, EPC/DPE classes, yield assumptions and any Fact-labelled data before sharing a case with a buyer. - Distribution: controlling who receives ALOIK links and when; DIROCO does not send cases to buyers on the Client's behalf. - Compliance: ensuring outward materials meet applicable advertising, AML and consumer-protection rules in the Client's market. - No misrepresentation: not presenting illustrative analysis as guaranteed returns, approved valuations or binding offers.

You distribute. You verify. DIROCO supplies tools and patterns; the Client supplies professional judgement and regulatory duty.

5. Orders, fees and payment

Services are project-priced unless otherwise stated in a written order confirmation. Fees, currency (AED, EUR, GBP or other as agreed), scope and delivery timeline are set before work begins.

Unless stated otherwise:

- Quotes are exclusive of VAT or local taxes. - Invoices are payable per the payment terms on the order. - Diagnostic deliverables (e.g. Ad Waste Audit packs) are non-refundable once delivered. - Change requests outside agreed scope may incur additional fees, quoted before work proceeds. - Audit fees may credit toward Solo X-Ray on the same listing within 30 days where stated on the order.

Failure to pay may result in suspension of work and withholding of deliverables.

6. Intellectual property

Unless agreed otherwise in writing:

- ROVLEX retains ownership of the DIROCO platform, templates, methodologies, software and pre-existing materials. - Upon full payment, the Client receives a licence to use delivered case materials and ALOIK links for the agreed listing(s) and campaign scope in the Client's business. - The Client may not resell, white-label or sublicense DIROCO deliverables as a standalone product to third parties. - Feedback and suggestions may be used by ROVLEX without obligation.

Buyer-facing ALOIK cases do not display diroco.com branding unless separately agreed.

7. Confidentiality

Each party will treat non-public information received from the other as confidential, except information that is public, independently developed, or lawfully obtained from a third party. Confidentiality obligations survive termination for three (3) years, except trade secrets and personal data governed by the Privacy Policy.

8. Data protection

Each party will comply with applicable data protection law (including GDPR and UK GDPR). ROVLEX processes personal data as described in the Privacy Policy. The Client is responsible for personal data it submits about its staff, buyers or counterparties, including lawful basis for sharing.

9. Warranties and disclaimers

The Service is provided "as is" and "as available" to the extent permitted by law. ROVLEX does not warrant uninterrupted access, error-free calculations, or that deliverables will achieve any particular commercial outcome.

ROVLEX disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, except where such disclaimers are prohibited by law.

10. Limitation of liability

To the fullest extent permitted by applicable law:

- ROVLEX shall not be liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, mandates, goodwill or data. - ROVLEX's total aggregate liability arising out of or related to the Service in any twelve (12) month period shall not exceed the fees paid by the Client to ROVLEX for the specific order giving rise to the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under English law.

11. Indemnity

The Client will indemnify and hold harmless ROVLEX against claims, losses and reasonable costs arising from: (a) the Client's breach of these Terms; (b) the Client's distribution of cases to buyers without adequate verification; (c) the Client's violation of applicable law or third-party rights; or (d) misrepresentation of DIROCO output as regulated advice.

12. Term and termination

These Terms apply for the duration of the Client's use of the Service. Either party may terminate an active order per the order confirmation. ROVLEX may suspend access for non-payment or material breach.

On termination, accrued fees remain payable. Sections that by nature should survive (including Sections 3, 4, 6, 7, 10, 11 and 13) survive termination.

13. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory consumer or employment protections in the Client's jurisdiction apply to the Client entity (typically not applicable to B2B contracts).

14. Changes

We may update these Terms by posting a revised version on diroco.com with an updated date. Material changes to active orders will be communicated where practicable. Continued use after the effective date constitutes acceptance.

15. Contact

ROVLEX INTERNATIONAL LTD Company number 16314439 https://diroco.com/en/contact/